The Conversational AI toolkit.
Easy to use Chatbot platform. Finally you can focus on what you do best: creating amazing conversational experiences.
Complete suite for professionals.
Flow.ai provides state of the art tools to create Chatbots, AI assistants, Customer service or conversational commerce solutions. All tailored to your workflow.
Docs & SDK
Conversational UI Design.
Powered by our proprietary state of the art Natural Language Processing.
Drag & Drop.
Our drag and drop interface makes designing conversation flows a breeze. Mix in multimedia for the ultimate user experience. Create branches to model sophisticated conversations.
Train Artificial Intelligence.
Populate your flows with examples of user input. Annotate entities you want your bot to recognize. Your bot learns from every example you enter.
Our contextual NLP makes sure your design is translated into powerful artificial intelligence.
Grab a coffee and test your bot instantly. Everything integrated within your workflow. Discover how your bot responds and which actions it triggers. Iteration made easy!
Integrate and automate.
Easily enhance capabilities and tailor solutions to your workflow
Looking for advanced functionality? Build it yourself with cloud code! Run snippets of code within our platform.
Webhooks allow you to interface with your own systems. You can integrate your own data science solutions into your bot to provide functionality such as personalization. The possibilities are endless!
Do you want to integrate your solution in your IOS app? Our SDK has got you covered. Once you build an integration, all content management can be done on the platform. No app updates required!
Chatbot Powered Customer Service.
Create an environment where humans and bots can work together using a proven Human assisted AI approach.
The Chat app provides a complete native environment to manage your conversations. Every utterance of clients, employees and bots can be accessed here.
Chat Insights and Analytics..
Get direct insights into your chat traffic. On which channel are your customers most active? Get data for every platform and discover where your leads are.
Humans and bots working together..
With Flow.ai Chat you can easily have a human intervene when the bot fails. It also works the other way around: human employees can redirect a customer to a bot with our @bot commands.
Type it. Show it. Say it.
Be wherever your customers are in the language they speak.
No channel lock-in.
Monitor all your channels and deploy your bots wherever you like. Personalize your bot per channel. Add cards, images, carousels, videos and buttons to channels that support it.
Our NLP engine fully supports English, Dutch, German, Spanish and French. Monitor every language in real time. With Flow.ai you can run multilingual customer service easily.
Your data is safe with us.
Our only goal is to build the best conversational platform possible. We will not abuse your data for marketing purposes or sell it to third parties. All our machine learning services are built in-house.