Design and deploy
Conversational apps faster.
The complete solution for designing Conversational user interfaces
Easy to use toolkit for the pros.
Design and develop Alexa skills, Messenger experiences or smart assistants
Docs & SDK
Focus on the flow.
Easy drag-and-drop allows you to focus on conversation design, instead of coding
Drag & Drop.
Our drag and drop interface makes designing conversation flows a breeze. Mix in multimedia for the ultimate user experience. Create branches to model sophisticated conversations.
Train Artificial Intelligence.
Populate your flows with examples of user input. Annotate entities you want your bot to recognize. Your bot learns from every example you enter.
Our contextual NLP makes sure your design is translated into powerful artificial intelligence.
Grab a coffee and test your bot instantly. Everything integrated within your workflow. Discover how your bot responds and which actions it triggers. Iteration made easy!
Integrate and customise the experience
with third party solutions backend services
Looking for advanced functionality? Build it yourself with cloud code! Run snippets of code within our platform.
Webhooks allow you to interface with your own systems. You can integrate your own data science solutions into your bot to provide functionality such as personalization. The possibilities are endless!
Do you want to integrate your solution in your IOS app? Our SDK has got you covered. Once you build an integration, all content management can be done on the platform. No app updates required!
Handover and analytics.
Create an environment where humans and bots work together using a proven Human assisted AI approach.
The Chat app provides a complete native environment to manage your conversations. Every utterance of clients, employees and bots can be accessed here.
Insights and Analytics..
Get direct insights into your chat traffic. On which channel are your customers most active? Get data for every platform and discover where your leads are.
Humans and bots working together..
With Flow.ai Chat you can easily have a human intervene when the bot fails. It also works the other way around: human employees can redirect a customer to a bot with our @bot commands.
Type it. Show it. Say it.
Be wherever your customers are in the language they speak.
No channel lock-in.
Create apps for Amazon Alexa, Google Home, and Facebook Messenger. Monitor all your channels and deploy your bots wherever you like. Personalize your bot per channel. Add cards, images, carousels, videos and buttons to channels that support it.
Our NLP engine fully supports English, Dutch, German, Spanish, French and Italian. Monitor each language in real time. With Flow.ai you can run multilingual customer service easily.
Your data is safe with us.
Our goal is to build the best conversational platform possible. We will not abuse your data for marketing purposes or sell it to third parties. All our machine learning services are built in-house.
Better quality, less effort.
Create working solutions in minutes instead of days
Alexa skills and Google Assistant
Start for free
Simple pricing that scales as you grow
What are customers?
Customers is the number of unique users your live project can reach.
If you added the Facebook Messenger channel to your bot and 5,000 users chat with your bot on Facebook Messenger, the amount of customers is 5,000.
Note that Customers are summed over channels.
When you would add Amazon Alexa as a channel and reach 4,000 Alexa users, the total number of customers for that project would be 9,000. If one person would use her Facebook Messenger account and Amazon Echo account to chat to your bot, both accounts would be counted separately as users.
How are customers calculated when I have more than one live project?
Customers are summed over projects. If you have two projects: project A and B, and project A has 9,000 customers a month and project B 6,000 customers, your total amount is 15,000 customers.
When is a project considered a live project?
Whenever you connect your project to one or more channels, it's considered live. A bot that is connected to Amazon Alexa and Facebook Messenger is considered one live project. If you have a development version of your bot that you only test trough try-out and has no channels connected, that project is not counted as a live project.
What is Analytics?
Analytics help you understand the way your bot is being used and how well it performs. It shows number of users that interact with it for each channel, and also engagement, handovers and sentiment.
Will branding mess up my bot?
Certainly not! For the free version we may on some channels add a non intrusive 'made with Flow.ai' header or footer or something similar. We make sure is does not harm the conversational experience.
Which support options do you offer?
We have community support on our slack channel and boards. Your questions may be answered by us or other users. We try to answer as quickly as we can. If you would like dedicated support, we can offer a private slack channel, phone or video chat support and guided onboarding. For these options you can contact us