Apple Business Chat.

Connect Flow.ai with Apple Business Chat, and talk to your customers in a whole new way.

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  1. Integrations
  2. Apple Business Chat

Reach your customers

Connect with customers directly from within Messages on Apple devices.

Customer Service

Improve the customer journey and optimise your customer service.

Official API

Flow.ai connects to the official Apple Business Chat API, powered by CM.com

Why use Apple Business Chat with Flow.ai?.

Deploy state of the art bots for customer care on Apple Business Chat

A conversation that’s easy to start.

Engage with your customers from within Maps, Safari or Search. Tap the messages icon and reach out to your business.

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Combine AI & Human Agents.

Use Artificial Intelligence for automation and still provide support from agents for that human touch.

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How to connect with Apple Business Chat.

Connecting your bot solution to Apple Business Chat is done in 3 simple steps:
We'll help you create and submit a request for your business on Apple Business Chat
Apple will review and approve your application
After your approval you can connect your Flow.ai solution to Apple Business Chat

More info

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About Apple Business Chat

Automate Apple Business Chat conversations

Apple’s Business Chat (ABC) is a powerful new channel to directly engage with your customers by using the default Messaging app on iPhone, iPad, Mac, and Apple Watch. Connect your chatbot with Apple Business Chat for marketing, sales and customer service.

Automate Apple Business Chat Messages

Automate conversations, complete payments and follow up with live chat for a human touch right from within the native messaging app on iOs.