Latest posts

We are thrilled to announce that Flow.ai has joined Khoros

Make the launch of your chatbot a success

Use Flow.ai to respond to questions due to COVID-19 over phone, social media and messaging channels.

Deflect calls to your customer’s favorite messaging channel. Automate simple questions and allow your agents to follow-up from home.

Embrace digital technology and focus on the work that matters.

How to keep servicing customers while your customer service department is at home

On March 17 2020 we organized a Conversational Commerce event called Behind the Screens. Under the motto "practice what you preach" we decided to let participants sign up via a WhatsApp chatbot!

Artificial intelligence to keep in touch, in a personal way, outside opening hours. That is what 333travel uses their chatbot Joy for.

A chatbot on WhatsApp works similar to other messaging channels. A customer can contact a company using the number used for WhatsApp.

The retail industry is changing rapidly and developments in the field of artificial intelligence and conversational interfaces offer opportunities for optimizing customer service.

After designing and testing, it is time to launch your WhatsApp chatbot. Read how you can launch your WhatsApp chatbot.

Facebook has been a popular social media platform for years and is suitable for advertisements. Increase your conversion by using conversational advertisement. Use the interaction to generate more leads or switch directly to conversion.

WhatsApp is one of the most popular messaging apps worldwide with 2 billion users. Since 2019 companies can also use the official WhatsApp Business API. With the enormous reach of WhatsApp, it is therefore logical that companies search for new talents and employees via this channel.

Par-T has developed a chatbot together with Imagy and Flow.ai to handle frequently asked questions during busy periods.

Getting started with chatbots is easy, but you need to have a business case to make it a long-term success.

The differences between a rule-based and NLP or AI chatbot

A chatbot can add enormous value to your business. Read about 5 reasons to start with a bot via Web, WhatsApp, Messenger or other channels.

An introduction to Conversational AI and chatbots.

Use a chatbot to help customers with bookings and find accommodations. This case provides a practical example for campsites, but can also be applied to hotels.

WhatsApp is very accessible to customers and therefore a channel with a lot of potential for companies.

Reon Iceland teaches mathematically gifted children how to program and how to create a chatbot that can play a game with them.

Customers want to be able to ask their questions quickly and easily and get an answer right away. A chatbot is a great way to automate this.

Reduce customer effort and save costs using conversational AI