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    Latest posts

  • Flow.ai has been acquired by Khoros
    We are thrilled to announce that Flow.ai has joined Khoros
    blog
  • 4 Steps to Launch Your Bot Successfully
    Make the launch of your chatbot a success
    blog
  • How to integrate a Flow.ai chatbot with Instapage in 3 steps
    Integrate your bot with your landing page
    kb
  • Creating an SMS chatbot using Twilio
    Integrate your bot with Twilio SMS in simple steps
    kb
  • Free usage for COVID-19 solutions
    Use Flow.ai to respond to questions due to COVID-19 over phone, social media and messaging channels.
    blog
  • 3 Steps to get started with the new Chatapp
    Receive incoming messages from WhatsApp, Messenger and Web and responds from one single online environment
    kb
  • A/B Testing in Chatbots
    In marketing, A/B testing is essential. You can now use this powerful feature in your chatbot.
    kb
  • Young Uitzenden - Mobile applying for jobs via a WhatsApp chatbot
    How Young Uitzenden gets 74% more registrations with a WhatsApp chatbot.
    kb
  • How to deflect calls for customer service in 3 steps
    Deflect calls to your customer’s favorite messaging channel. Automate simple questions and allow your agents to follow-up from home.
    blog
  • Digital opportunities for companies during the COVID-19 (Corona) crisis
    Embrace digital technology and focus on the work that matters.
    blog
  • Customer service during the Corona crisis
    How to keep servicing customers while your customer service department is at home
    blog
  • Ultimate Festival chatbot - One bot to rule them all
    Looking for a way to create 1 bot for multiple events or festivals? Create one that serves each of the events.
    kb
  • Best Practices for gathering information with a chatbot
    A chatbot is great to gather data and user input. Have look at these best practices for optimal performance.
    kb
  • 3 Chatbot best practices for answering simple questions
    That bot that can answer simple questions sounds great but how do I get there? Besides having a clear interface or Web Widget for your users you should think about incorporating the following 3 options.
    kb
  • How to use a WhatsApp chatbot for participant registration and event information
    On March 17 2020 we organized a Conversational Commerce event called Behind the Screens. Under the motto "practice what you preach" we decided to let participants sign up via a WhatsApp chatbot!
    blog
  • How 333travel is revolutionizing the travel industry
    Artificial intelligence to keep in touch, in a personal way, outside opening hours. That is what 333travel uses their chatbot Joy for.
    blog
  • The team behind a chatbot dream 3 roles explained
    Make your chatbot dream come true with 3 essential roles
    kb
  • How to integrate Flow.ai with WhatsApp for Business by 360Dialog
    Integrate WhatsApp with Flow.ai and engage with your users.
    kb
  • A chatbot on WhatsApp, how does this work?
    A chatbot on WhatsApp works similar to other messaging channels. A customer can contact a company using the number used for WhatsApp.
    blog
  • How A.S. Watson Group automates 70% of their questions with Kruidvat Netherlands and ICI PARIS XL Netherlands
    The retail industry is changing rapidly and developments in the field of artificial intelligence and conversational interfaces offer opportunities for optimizing customer service.
    blog
  • How to launch your WhatsApp chatbot
    After designing and testing, it is time to launch your WhatsApp chatbot. Read how you can launch your WhatsApp chatbot.
    blog
  • Chatbot Marketing From Facebook ad to conversion
    Facebook has been a popular social media platform for years and is suitable for advertisements. Increase your conversion by using conversational advertisement. Use the interaction to generate more leads or switch directly to conversion.
    blog
  • How to use an HR Chatbot for recruitment, applying via WhatsApp
    WhatsApp is one of the most popular messaging apps worldwide with 2 billion users. Since 2019 companies can also use the official WhatsApp Business API. With the enormous reach of WhatsApp, it is therefore logical that companies search for new talents and employees via this channel.
    blog
  • Smart chatbot provides Par-T festival visitors with quick answers to festival questions at any time
    Par-T has developed a chatbot together with Imagy and Flow.ai to handle frequently asked questions during busy periods.
    blog
  • How to configure handover protocol for Facebook Messenger bots
    The Handover Protocol allows you to combine a bot with different live chat applications
    kb
  • Creating a Chatbot Business Case
    Getting started with chatbots is easy, but you need to have a business case to make it a long-term success.
    blog
  • Different types of chatbots: Rule-based vs. NLP
    The differences between a rule-based and NLP or AI chatbot
    blog
  • 5 Reasons to Use a Chatbot
    A chatbot can add enormous value to your business. Read about 5 reasons to start with a bot via Web, WhatsApp, Messenger or other channels.
    blog
  • What is a chatbot?
    An introduction to Conversational AI and chatbots.
    blog
  • Camping assistant Robin, a chatbot for camping sites
    Use a chatbot to help customers with bookings and find accommodations. This case provides a practical example for campsites, but can also be applied to hotels.
    blog
  • Customer Service via WhatsApp
    WhatsApp is very accessible to customers and therefore a channel with a lot of potential for companies.
    blog
  • New Pricing Plans 2019
    Our new pricing plans are live!
    kb
  • How Reon Iceland teaches children to create a chatbot game
    Reon Iceland teaches mathematically gifted children how to program and how to create a chatbot that can play a game with them.
    blog
  • How McDonald's directly answers questions
    Customers want to be able to ask their questions quickly and easily and get an answer right away. A chatbot is a great way to automate this.
    blog
  • Analyzing Chatbot Performance
    How to analyze the performance of your chatbot
    kb
  • The Pros and Cons of a WhatsApp Chatbot
    How bots work within WhatsApp
    kb
  • How Samsung improves the customer journey
    Reduce customer effort and save costs using conversational AI
    blog
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