Latest posts

Delayed opening
Proactively engage with your users after seconds
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Channel specific flows
Change your flows based on the channels of your user
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Trigger the bot from within Front
Operate the bot and trigger flows using the Front plugin
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How pausing and resuming works with Front
Explaining when and why a bot pauses or resumes
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Setting up a Handoff workflow with Front
Set up Front to view only conversations that need assistance from an agent
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How to hand over to a human agent
Switch from your bot to an agent
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Send text versus trigger event
The differences between sending text and triggering events
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Looping flows
Looping flows is often used to check data and provide your users with an opportunity to adjust
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How to check and verify user input
This articles shows you how verify or check user input before proceeding
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The Pros and Cons of a WhatsApp Chatbot
How bots work within WhatsApp
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How to create a Dynamic URL
Create links in a dynamic way
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How to use Quick Replies
Guide a user and improve the experience
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How to Enable or Disable Push Notification
Instructions how to turn off notifications
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How to use Business Hours
Easily manage time windows or opening hours
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How To Structure Your Flows
Keep your project tightly organized with these useful tips
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How Trials Work
Everything you need to know about trials
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Sending Emails
You can easily send custom emails
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Code Actions Best Practices
Some tips when writing code actions
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How Samsung improves the customer journey
Reduce customer effort and save costs using conversational AI
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