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4 Ways to Increase Chatbot Engagement on your website

If you want to get the most out of your chatbot it is important to get many people to interact with your bot and to optimize the conversation. Optimizing the conversation is all about personalization, context, and design. Read more in our article about creating chatbot context.

In this article the focus is to show you how to get more people into your Chatbot funnel, we’ll show you 4 different ways to increase engagement.

Increase chatbot engagement

If you have a valuable bot, the concept is quite simple: More users that interact with your conversational experience means even more value for you and for your customers. To get more people to interact with your bot we will cover the following 4 options

  1. Embed in website
  2. Increase button size
  3. Add proactive messages
  4. Auto-open & Trigger

1. Embed in website

Embedding your chatbot on your website can convert your static page into a conversational website and will increase engagement with your bot. Read more in our Web Widget docs.

Chatbot Embed on website for engagement

2. Increase button size

A simple but effective way to increase the number of interactions is by increasing the chatbot button size. This can easily double the number of interactions. Have a look at our Alternative Button docs

Chatbot increase button for engagement

3. Add proactive messages

Pro-active messages allow you to share information without opening the chat widget. It is often used to let users know that help is available via the Web Widget. Read more about Proactive Messages.

Proactive messsages by chatbot for engagement

4. Auto-open & Trigger

With the Auto-open feature, the Widget opens automatically when it’s loaded. Combine it with Triggering an Open event. within your Flow.ai Design.

Auto open chatbot for engagement
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