Accept payments via your chatbot
Flow.ai allows you to do much more than simple bots. Automating simple Q&As is valuable but there is much more value than you can get from your bot. Ever thought about increasing your sales by integrating payments with your chatbot?
Request a payment
Allow your bot you take payments within your conversational interface. Think about a user that identified a product or service to buy within Messenger, Web or WhatsApp. Prevent a channel switch and handle payments within the users’ preferred channel.
Your bot is able to do payment request while specifying the currency, amount to be paid, and a link is automatically created that will take your customer to a secure payment portal to complete the transaction.
Receive a payment
Once payment has been completed, an action is triggered and your conversational experiences continue. Confirm that the payments have been completed can be done through that same channel or send an e-mail as confirmation. It all depends on your processes.
Payments are processed using the Stripe payment engine, you don’t have to handle payments yourself. When the moment of payment is there, Stripe processes the payment and waits for payment confirmation. This ‘stand-off’ approach means you don’t have to worry about PCI compliance (Payment card industry data security standard).
Are you looking for a way to implement payments in your chatbot? Read more at our Payment docs.