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Flow.ai has been acquired by Khoros

We are thrilled to announce that Flow.ai has joined Khoros.

Flow.ai acquired by Khoros

We built Flow.ai with a clear vision of the wealth of possibilities for conversational AI, and we’re excited to join forces with Khoros where they share the same beliefs. Combined, we will further our mutual innovations in AI/ML and give businesses the power to design and manage their own chatbot from start to finish within Khoros’ industry-leading customer engagement platform.

What is Khoros?

Khoros is a global leader in digital-first customer engagement software and services. The company builds enterprise software and offers expert services for digital customer service, messaging, chat, online brand communities, and social media management — differentiated by award-winning services with 20+ years of experience.

Over 2.000 brands use Khoros to power approximately 500 million daily digital interactions and create customers for life. Khoros has over 10 industry awards from TrustRadius, Stevie Awards, G2, and more. Khoros, built from Spredfast and Lithium, has 9 offices globally, and Vista Equity Partners as its lead investor.

The acquisition of Flow.ai advances Khoros’ conversational AI and ML capabilities and continued investment in the automation framework that powers the Khoros platform. For more information, you can read the full press release and our FAQs page.

Our entire Flow.ai team will remain with Khoros going forward, joining Khoros’ global workforce of over 1.000 employees. We will continue to support customers with the same service and expertise you’ve experienced, and in the next several weeks, the company will work to integrate with Khoros to provide more opportunities for serving customers in the future.

Thank you for your continued support and partnership! We are excited about this new chapter and look forward to furthering our product innovation to help you create customers for life.

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