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How to create and manage multiple chatbots

There are several reasons for creating more than 1 chatbot. When managing different bots or projects and sometimes even for different companies this can be challenging.

Change chatbot organization

Three common areas where you encounter more than 1 project for 1 or more organizations:

1. Working as a digital agency

As an agency, you work for different brands. For you, as an agency, it should be easy to switch between these different environments. Within Flow.ai our agencies & partners are important. So, you can be part of different organizaitons. By using the drop-down menu on the top right you can easily switch between your brands.

Change chatbot organization

2. Different use cases

Within 1 organization there could be different use cases to incorporate a chatbot. On the support page there might be a customer service chatbot, while you might use a different bot as a lead generator for marketing & sales. In Flow.ai you can easily change projects from dropdown menu on the top-left

Change chatbot projects

3. Testing purposes

After launching your first bot, you might want to try out new features and experiences. You don’t want to take the risk of modifying your launched bot so it might be good to create a new project for testing. You could even import your original bot by using the importing your project.

Happy Flow-designing

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