How to launch your WhatsApp chatbot
To start using WhatsApp with Flow.ai in production, you will need to provide additional information to confirm compliance with WhatsApp and Flow.ai privacy policies. That is a bit different from other integration like Web and Messenger. We will assist you with the onboarding but we need to ask you to do the following two tasks before we can proceed.
First, you will need a Facebook Business Manager ID to initiate a request authorising Flow.ai to message on your behalf. Read the following docs for details on how to get this info.
Secondly you will need a phone number that is reachable (phone or texting) and not yet used for WhatsApp.
Once you have this information, please fill out the form below and we’ll submit your request to WhatsApp.