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How to use Quick Replies


To improve your conversational experience it might be helpful to create quick replies.

Quick Replies are buttons that help the end user with pre-defined replies and make your solution more discoverable.

Add Quick Replies

To create Quick Replies, you select a reply action on your flow canvas. In the right pane, you see a tab called quick replies.

The dropdown enables you to use the quick replies for different purposes such as sending text, triggering an event or to share a location.

The Quick Reply Label will be visible for the end-user within the button itself. The Quick Reply Value is the value that will be send when the end-user clicks the Quick Reply.

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