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Pause and prevent your chatbot from responding to new client messages

Pausing your bot might be helpful when you don’t want to reply to new messages. This helps you to prevent the bot to responding.

Pause the bot

To prevent the bot from replying to new messages we can use the Action Reply. Drag and drop an action to the place where you would like your bot to pause. Then select Pause Bot as corresponding action.

Pause chatbot

Your bot is now paused. That means that it won’t reply to new user input. By default the bot will pause for 15 minutes.

Adjust minutes to auto pause

To change the number of minutes your bot pauses you can select Brains from your Project settings. You can change the number of minutes to auto pause by adjusting the number of minutes.

Change minutes to auto pause
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