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How to re-use intents

Who likes to train the same intent multiple times? Well… not us. Why not re-use your intent and make your life easier. In this article, we will show you how to create and intent, train it and reuse it.

1. Create a Text Trigger

To get started we first need to create an intent or text trigger. Create a new flow and drag and drop a text trigger onto your canvas. Give a name to your intent and save your design.

Create an intent

2. Train your intent

One of’s key features is our natural language understanding. By adding training examples to an intent your AI will start learning concepts.

To add training examples, click on the train button within your text trigger. The AI start working when you have more than 5 examples. It is recommended to add more examples to increase performance. When working with intents that have a similar sentence structure you might want to consider Using Entities.

Train your intent

3. Re-use your intent

You’ve defined your intent and you can now use it within different flows. To reuse your intent head over to a new flow or step where you would like to reuse it. Now drag and drop a new text trigger onto your canvas and save your design.

After saving your design you can now select your text trigger. In the right pane, you can give your intent a title and link it to an existing trained intent.

Re-use an intent
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