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WhatsApp click to chat links

WhatsApp’s or Click to chat links allow you to start a chat by clicking on a link. That link will op WhatsApp of the user and allows the user to send a message to a number even when that number is not saved in the adress book.

A second feature is that text can incorporated within these links allowing the user to send text by just clicking the link. This works great to guide users and trigger flows of you chatbot.

How it works

Let’s you have the following phone number +31 6 33567993. To create a link that opens WhatsApp and enables the user to send message your link should be:

To incorporate text:

Or when using multiple words:

Make sure that the text will trigger a flow in your chatbot design by using text triggers.

WhatsApp Click to Chat or link
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