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Automate Customer service.

Supercharge customer support and service agents by automating messaging across any channel

Decrease costs

Save support costs

Create a bot that solves problems instantly and reduces human support
Increase productivity

Increase productivity

Free up your team to focus on more complex inquiries that drive sales and loyalty
Happier customers

Happier customers

Bots lead to faster response times and first call resolution, even when your team is busy or offline

Customers can never wait.

Boost your customer experience with a virtual agent that makes everything fast and easy.

Automate FAQs, do skill based routing or offer complete self-service flows by connecting with CRM, inventory or other backend systems.

Messaging is better.

Providing high-quality customer service on channels consumers prefer is the key to fostering loyal customers.

Combine the power of async messaging with different customer touch points like a website or phone IVR.

Achieve Results
Using intelligent automation to empower live agents is a no-brainer


Fully automated conversations
On average, up to 90%


On average reduction of
live agents needed


On average improvement in
customer satisfaction
facebook chatbotCreate chatbotWhatsApp botchatbot softwareChatbot customer service

Contact center integrations.

Connect to customer service tools and create the perfect hybrid solution with human agents. Support complex fallback, handover and hand-back scenarios

Contact center integrations
GDPR compliance

GDPR compliance

We help customers comply with privacy regulations and adjust our software according to GDPR. Flow.ai works by the ISO 27001 data security standard
Secure Infrastructure

Secure Infrastructure

As a cloud-based company entrusted with valuable data, we set high standards for security. We host our infrastructure with HIPAA, PCI, or SOC 2 compliant providers located in the EU region.

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