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›Design How To​s

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    • Beginner guide
    • Advanced guide

    Design How To​s

    • How to use timers
    • How to integrate with Zapier
    • How to increase web widget engagement
    • How to use Conditions
    • How to set parameters using buttons
    • How to send conversational reviews
    • Count sessions per Channel or Widget
    • How to use entities instead of multiple intents
    • How to handle multiple inbound messages
    • How to branch your chatbot
    • How to capture user input
    • How to change the language of your bot
    • How to clear the Flow web widget
    • How to create an Arabic speaking bot
    • How to create and manage multiple chatbots
    • How to create buttons
    • How to duplicate flows
    • How to export and duplicate a project
    • How to handle unknown input
    • How to use string templates
    • How to jump to the middle of a flow
    • How to loop flows
    • How to re-use intents
    • How to reset your password
    • How to schedule and broadcast chatbot messages
    • How to structure flows
    • How to use Business Hours
    • How to use carousels
    • How to use data to create context
    • How to use Quick Replies
    • How to pause a bot
    • How to send and receive files or attachments
    • How to deal with unexpected input
    • How to gather user feedback
    • How to track links
    • How to use WhatsApp click to chat links
    • How to accept payments
    • How to deflect calls to WhatsApp
    • How to delay replies
    • How to engage with customers using SMS
    • How to import contacts
    • How to test your WhatsApp chatbot
    • How to use Messenger m.me links
    • How to do multi-channel design

    Code How To​s

    • Code actions best practices
    • How to trigger channel specific flows
    • How to use math in a bot
    • How to create a location-aware bot
    • Create Parameters with Cloud Code Actions
    • How to use quick replies in code actions
    • How to add a delayed opening to the web widget
    • How to build a chatbot quiz for WhatsApp
    • How to catch API errors within Code actions
    • How to verify user input
    • How to check if an object property is undefined
    • How to create a dynamic opening based on the part of t…
    • How to create a Dynamic URL
    • How to create a Webview
    • Handle images in 3 steps
    • How to retrieve data from a database
    • How to connect with an external database
    • How to route back to the last flow
    • How to route your chatbot based on numeric input
    • How to send a confirmation email
    • How to send chatbot data to a database
    • How to send emails to multiple recipients
    • How to create Google maps images
    • How to use QR codes
    • How to use Javascript Comments in actions
    • How to send emails
    • How to store Parameters
    • How to capture and validate an address
    • How to find your Organization ID
    • How to work with dates
    • How to integrate with Wordpress
    • How to check if the user is on mobile or desktop
    • How to trigger bot events based on the page
    • How to combine functions in Javascript
    • How to set profile attributes

    Handover How To​s

    • Fallback
    • Chatbot Handoff How to nail the bot to human handoff
    • How to pause and resume a bot in Front
    • How to Enable or Disable Push Notification
    • How to hand over to a human agent
    • Send text versus trigger event
    • How to setup handoff with Front
    • THow to trigger flows inside Front

    Other

    • Audience
    • Projects
    • Analytics
    • Data retention

Track chatbot links

It might be useful to track links that are incorporated in your chatbot. You might want to read this article if you want to:

  • Measure conversions from a campaign
  • Measure the popularity of different incorporated links

This article will show you how to track your links in 3 steps.

Create a chatbot or conversational experience

Obviously, you'll need to have a chatbot in place before you can measure the links that are used by your chatbot. If you're new to Flow.ai and need guidance in designing your chatbot, have a look at:

  • Flow.ai Introduction
  • Flow.ai Tutorial

Find a Link Tracking Platform

There are several link tracking platforms available. Choose your platform based on your needs and compare different platforms. We recommend to try different ones. After experiencing different platforms you'll be able to pick the one that matches your needs. To help you out we've listed a couple:

  1. Linktrack
  2. ClickMagick
  3. Improvely

Within your link tracking tool you'll be able to create a new link that is being tracked. The example below shows you an example of such a link that redirects to flow.ai's sign up page.

link tracking

Incorporate your tracked link

You've just create your tracked link. Now it's time incorporate that link in your chatbot design. Go ahead, go to the flow where you want to place your tracked link and place it in your button, card, carousel or place it as simple text.

tracked link in chatbot design

Your links will now be tracked. Monitor your clicks from the dashboard in your link tracking tool.

← How to gather user feedbackHow to use WhatsApp click to chat links →
  • Create a chatbot or conversational experience
  • Find a Link Tracking Platform
  • Incorporate your tracked link
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