Chatbase

Chatbase is a cloud service that offers products for analyzing, and optimizing conversational experiences.

Following the steps below, you can integrate the Chatbase service with the Flow.ai platform.

Pre-Installation Requirements

You must have a working Chatbase.com account:

API Key Generation

Head to https://chatbase.com/bots section:

On the Bots page, click on the "+" sign named "Add a bot" to enter your bot information:

Fill in all the necessary information about your bot (marked *):

  • Botname;
  • Country / Region;
  • Business case;
  • Industry.

Do not forget to press the Checkbox "Report the Paths for Sites" and press the "Continue" button:

Сopy the generated API Key into the clipboard and press "Continue" button

You can invite your coworkers by filling below fields and pressing the "INVITE" button, or just press the "SKIP" button:

Your Chatbase Bot was generated!

Flow.ai Configuration:

Select the project to which you want to connect Chatbase using the top left drop-down menu.

Go to the "Channels" section and press the "+" sign:

Go to the "Analytics" section inside the opened Popup and choose the "Chatbase" option:

Paste the copied data to the "API Key" field and press the "Save" button:

Now your Chatbase Bot successfully integrated with the Flow.ai platform!

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