Pricing.

Start for free
Build and test
FREE
  • 50 sessions /mo
  • No credit card required
  • Community support
Pro plan
Starting at
$19/ mo
  • 100 sessions /mo included
  • 2 team members included
  • Pay-as-you-go
Enterprise
High volumes
Custom
  • Volume discounts
  • Enterprise features
  • Additional support
* Monthly costs are excluding VAT, if applicable
Free
Pro
Enterprise
Unlimited
Unlimited
Unlimited
Seats
1
2
Unlimited
Sessions included
50
100
Custom
Premium integrations
Limited requests
Limited requests
Unlimited
Community
Premium
SLA

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Pricing Calculator
Pro plan usage
Sessions
Calculate usage costs
100 sessions
+$0
Team members
If you wish to collaborate with more than 2 co-workers, you'll need to add seats to your plan.
2 seats
+$0
Subtotal
$0
Pro plan
$19
Total
$19

FAQ

What is a session?

A multi-turn interaction between your app and a client is considered as a session, regardless of the number of messages.

  • You don't get charged for ineffective chats with default interactions
  • We start counting new sessions when there is no interaction between your bot and a client for 15 minutes.

How are sessions calculated when I have multiple projects

We calculate sessions across all your projects.

If you have two projects: project A and B, and project A have 9,000 sessions a month and project B 6,000 sessions, your total amount is 15,000 sessions.

Which support options do you have?

We offer different types of support. Community, for our Free users, Premium support for all our clients on Pro and Enterprise plans.

SLA level support is also available within our Enterprise pricing plans. The costs are a minimum of $1,000 or 20% of total monthly usage with a minimum of 3 month commitment.

What are your support response times?

It depends on the type of support.
CommunityPremium SupportSLA
Best effort24 hours first response 14 hours first response 1
Slack, ForumE-mail, SlackE-mail, phone, Slack 2
1 Support business hours are 9AM to 7PM CEST.
2 Private Slack available

Upgrading to paid service

You can upgrade your free plan to a paid subscription anytime you want.

When can I cancel a subscription?

Our Pro plan is a monthly subscription that you can downgrade to a Free plan anytime you want.

Please note that you will need to remove any team members manually.

After unsubscribing we will send you a final invoice for session usage by the end of the month (if applicable).

Can you send me an invoice?

Due to the large volume of inquiries we receive, we cannot process contracts, forms or purchase orders at this time for our Pro plans.

We do send invoices to our Enterprise accounts.

Do you have a discount for non-profits and or students?

No, we do not. However, if you are an educational institution, you can use our free option.

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