Features.

Drag and Drop UI.

The Flow.ai visual drag and drop editor makes designing conversation flows a breeze. Mix in multimedia for the ultimate user experience. Finetune the conversational experience per channel.

Cutting edge NLP Engine.

ntent classification and entity extraction are all handled by our Natural Language Processing (NLP) engine. Available for all major languages.

Designers can create intelligent chatbots without having to deal with complex code.

Make it Dynamic.

Customize the experience with third-party APIs and back-end services

Cloud Code.

Send dynamic responses by connection to APIs. Create cloud actions to run snippets of JavaScript within our platform.

Webhooks.

Want to host it yourself? Using Webhooks, you can integrate any service and even push messages.

Feature by feature.

Browser-Based

Real-Time Collaboration

Voice editor

SDK & API

Send rich UI widgets

Notifications

Reuse intents

Pre-trained templates

Multi-language support

Tagging

Web widget

Multiple projects

Intent classification

Entity extraction

Conversation Branching

Fallback handling

Production grade.

Advanced features for performance measurements

Handover and fallback.

Integrate with top of the line customer service solutions such as Front or create your integration using our REST API.

Analytics.

On which channel are your customers most active? Get complete insights for every platform and discover where your leads are.