Follow up fast and accurate by routing messages to the right inbox, continue with canned responses and switch between agent and bot.
Increase productivity by switching between bot and agent and use, images, cards, carousels to improve the customer journey.
Connect Flow.ai with Front with 1 click and set up your own labels and rules.
Integrate Flow.ai with FrontApp as customer service software to combine chatbots with a seamless handoff to human agents. FrontApp is a cloud CRM tool or ticketing software that allows you to create custom rules and labels resulting in The shared inbox for teams.
Use your bot for marketing, sales and customer service. Connect with your user on Messenger, WhatsApp or Web and follow up in your favorite OTRS or helpdesk software.