Create immersive experiences without the need of an app. Use SMS by Message Media and intelligently automate customer interactions on every smartphone.
Extract valuable user input. Use data to integrate with your own CRM, customer service tool or any other service.
Automate whatever can be automated and hand-off to human agents for that human touch.
In 2000, Grant Rule saw businesses could get better results if they would utilise tekst messaging. He founded Message Media and developed a prototype for it which consisted of an SMS gateway and front-end software. As of today Message Media has grown to become the market leader in New Zealand and Australia. Message Media is a great way of connecting your chatbot to SMS and make use of its benefits right away.
Nowadays Message Media has spreaded all over the world through organic growth and acquisition. Its head office is in Melbourne, but Message Media also got offices in London, San Francisco and Auckland. They also have a development hub in Ho Chi Minh. While being preferred by small to medium companies, Message Media also provides solutions to large enterprises who are looking for better engagement with their user base.
