A project is a chatbot, voice app, or other solution. Only live projects can interact with your customers or end users.
We offer a 14 day free trial to test your app.
Free accounts support offline projects. You can design, train and build a chatbot as long as you like, but you simply cannot deploy it live.
Successful interaction between your app and a client is considered as a session, regardless the number of messages.
You won't be charged for ineffective chats with default interactions We start counting new sessions when there is no interaction between your bot and a client for 15 minutes
Sessions are summed over projects.
If you have two projects: project A and B, and project A has 9,000 sessions a month and project B 6,000 sessions, your total amount is 15,000 sessions.
You can upgrade your free plan to a paid subscription anytime you want.
All paid plans come with a 14 day free period.
After your trial expires, your account will automatically be charged based on the plan you selected.
Anytime during the trial you can cancel the subscription. All your data and configuration remains intact. Any live project will automatically be taken offline.
Our 14-day free trial gives you time to evaluate if your solution works when deployed.
However, we understand that sometimes two weeks isn't enough. Reach out to us if you'd like to extend your trial period
We offer different types of support.
SLA level support is also available within our Enterprise and Custom pricing plans. The costs are a minimum of €1,000 or 20% of total monthly usage with a minimum of 3 month commitment.
It depends on the type of support.
|Best effort||24 hours first response 1||4 hours first response1|
|Slack, Forum||E-mail, Slack||E-mail, phone, Slack2|
Due to the large volume of inquiries we receive, we cannot process contracts, forms or purchase orders at this time for our Startup and Business plans.
We do send invoices to our Business plans
No we do not. But if you are an educational institution, please feel free to reach out to us