Connect to different channels and combine AI and human agents. Provide customer care and watch customer satisfaction improve.
Learn from your bot and agents and take the right action with operational metrics alongside your customer experience analytics.
Tracebuzz offers leading customer engagement software, prior known as Spredfast and Lithium. Tracebuzz helps companies to deliver the best possible customer service.
Combine the best of AI and human agents with Tracebuzz. The Tracebuzz team is passionate and humble — and our mission is to help you connect with customers throughout their journey.