Free usage for Corona crisis initiatives

Tracebuzz.

Integrate Flow.ai with Tracebuzz and bring together the optimum blend of live agents and chatbots in the contact center

  1. Integrations
  2. Tracebuzz

Respond faster and smarter

Increase customer satisfaction

Omnichannel

Why use Flow.ai with Tracebuzz.

Manage Messaging, Chat and Social with one Digital Customer Service solution while automating questions and provide self service

Connect & Care.

Connect to different channels and combine AI and human agents. Provide customer care and watch customer satisfaction improve.

Conversation insights.

Learn from your bot and agents and take the right action with operational metrics alongside your customer experience analytics.

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About Tracebuzz

Leading customer engagement platform

Tracebuzz offers leading customer engagement software, prior known as Spredfast and Lithium. Tracebuzz helps companies to deliver the best possible customer service.

About the Tracebuzz Team

Combine the best of AI and human agents with Tracebuzz. The Tracebuzz team is passionate and humble — and our mission is to help you connect with customers throughout their journey.