Integrate with Tracebuzz and bring together the optimum blend of live agents and chatbots in the contact center

  1. Integrations
  2. Tracebuzz
Tracebuzz chatbot

Respond faster and smarter

Combine Tracebuzz and

Increase customer satisfaction

Tracebuzz Customer Care


Why use with Tracebuzz.

Manage Messaging, Chat and Social with one Digital Customer Service solution while automating questions and provide self service

Connect & Care.

Connect to different channels and combine AI and human agents. Provide customer care and watch customer satisfaction improve.

Tracebuzz webcare

Conversation insights.

Learn from your bot and agents and take the right action with operational metrics alongside your customer experience analytics.

Customer support and chatbot handoff

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About Tracebuzz

Leading customer engagement platform

When you are looking for a platform to help you engage with your customers, Tracebuzz is exactly what you are looking for. With their leading customer engagement software, prior known as Lithium and Spredfast, Tracebuzz enables their clients optimizing their customer service in the best possible way.

About the Tracebuzz Team

Tracebuzz is all about combining the strenghts of both AI and human agents in order to achieve the best outcome in terms of user experience and engagement. They have a very humble team of hard working people with a lot of passion, working on a mission to offer the best help to companies who want to connect with their customers.