Twilio.

By connecting Flow.ai with Twilio, you can easily provide the right customer service and intelligently automate messaging using chatbots

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  1. Integrations
  2. Twilio

Connect with SMS

Let your chatbot connect to SMS with Twilio and engage with your customers through all mobile devices.

Intelligent communications

Communicate partly automated in an intelligent way by using AI in combination with human agents.

Integrate and do more

Integrate various external systems and enable the extraction of customer input.

Why use Twilio with Flow.ai?.

Provide your customers with the optimal service they deserve with help of Twilio.

Automate SMS.

By interacting with your customers on SMS, you can directly create engagement without them needing to download an app. By automating those interactions, you boost efficiëncy and speed of the whole process, and enrich the customer experience.

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Extract & integrate.

With Twilio you can integrate your own CRM system or other tools and services, and it also allows for the extraction of valuable user input.

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Combine AI & Agents.

Add a human touch while also automating as much as possible to provide customer service with an optimal balance between AI and agent.

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How to create a Twilio SMS chatbot.

Connecting your bot solution to Twilio is done in 3 simple steps:
Make sure you upgrade to the Flow.ai Pro Plan
Register at Twilio and enable yourself to send and receive SMS messages
Go to the Twilio integration section within Flow.ai and enter your Twilio details.

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