Add buttons, images and more rich content and go beyond simple text messages. Create conversational experiences and integrate with multiple channels.
Provide support from agents for that human touch if needed. Integrate with live chat and customer service solutions
Design your conversational experience and easily integrate with your Twitter account!
Use Twitter for your customer service. You can reach billions of potential customers via our Twitter DM Integration. Handle and automate customer contact via Twitter to improve the customer journey and to save time. With Twitter you can easily engage with your customers, no matter if you are active in the e-commerce, online retail, property management or any other innovative industry. Simply create your bot design, test it and use the official Twitter Business API to launch.
You can now automate Twitter Messages for business for nurturing, engaging, interacting, buiding a bond and building trust with your prospects and existing customers. Create an audience or segment and set up a Twitter campaign to broadcast automated messages. Since Twitter doesn’t sell ad space this approach is a great alternative to generate leads and improve your marketing for online retail, ecommerce and more.