WhatsApp.

Connect Flow.ai with WhatsApp, provide customer service and intelligently automate messaging using chatbots

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  1. Integrations
  2. WhatsApp

Reach 1.5 billion users

WhatsApp has over 1.5 billion active users in over 180 countries. Offer them an immersive experience

Customer Service

Have a presence on your customers’ preferred messaging app. Automatically resolve queries and answer customer questions.

Official WhatsApp API

Flow.ai offers exclusive chatbot connectivity to the official WhatsApp Business API, powered by CM.com

Why use WhatsApp with Flow.ai?.

Deploy state of the art chatbots for customer service on WhatsApp

More Than Just Text.

Create immersive experiences without the need of an app. Use rich content and go beyond simple text messages. Share images, videos, audio and locations with your customers.

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Seamless Handover.

Automate whatever can be automated but still provide support from agents for that human touch. Integrate with live chat and customer service solutions

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Get Started In Minutes.

Create a project, add a phone number and start testing your bot directly on WhatsApp. There is no need for all the paperwork just to see it working on WhatsApp!

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How to create a WhatsApp chatbot.

Connecting your bot solution to WhatsApp is done in 3 simple steps:
We'll help you create and submit a request for your business on WhatsApp
WhatsApp will review and approve your application
After your approval you can connect your Flow.ai solution to WhatsApp

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About WhatsApp

WhatsApp Chatbot for Customer Service and Marketing

Use WhatsApp for your customer service. You can reach billions of potential customers via our official WhatsApp Integration. Handle and automate customer contact via WhatsApp to improve the customer journey and to save time. With WhatsApp you can easily engage with your customers, no matter if you are active in the e-commerce, online retail, property management or any other innovative industry. Simply create your bot design, test it and use the official WhatsApp Business API to launch.

Automate WhatsApp Messages

You can now automate WhatsApp Messages for business for nurturing, engaging, interacting, buiding a bond and building trust with your prospects and existing customers. Create an audience or segment and set up a WhatsApp campaign to broadcast automated messages. Since WhatsApp doesn’t sell ad space this approach is a great alternative to generate leads and improve your marketing for online retail, ecommerce and more.